Service for Dealers
According to a survey conducted by AC Nielsen, our partners' satisfaction stands at 93%. But we are working on improving it still further.
It is thanks to our service culture that we have a wealth of knowledge about the car business. This is because we listen to the needs and requests of our Alphera partners, learn from them and learn with them. This knowledge enables us to give you a clear lead on the competition. You could expect nothing less from a service provided by the BMW Group.
Take more time for your customers We will give you the online tools that you need to manage your finance and that of your customers - directly, simply and quickly. By actively managing your cash flow you can flexibly optimize the actual loan amount and thus the interest. It goes without saying that you have access to all forms, instruction manuals and advertising materials for this purpose.
Let's stay in contact A quick glance at the FAQs will answer many of your questions. For any others − and for suggestions and criticism − our Field Force is at your disposal.