Service for Dealers
According to a survey conducted by AC Nielsen, our partners' satisfaction stands at 93%. But we are working on improving it still further.
It is thanks to our service culture that we have a wealth of
knowledge about the car business. This is because we listen to
the needs and requests of our Alphera partners, learn from them
and learn with them. This knowledge
enables us to give you a clear lead on the competition. You
could expect nothing less from a service provided by the BMW
Group.
Take more time for your customers
We will give you the online tools that you need to manage your
finance and that of your customers - directly, simply and
quickly. By actively managing your cash flow you can flexibly
optimize the actual loan amount and thus
the interest. It goes without saying that you have access to all
forms, instruction manuals and advertising materials for this
purpose.
Let's stay in contact
A quick glance at the FAQs will answer many of your questions.
For any others − and for suggestions and criticism − our Field
Force is at your disposal.